1. Return Eligibility
- We offer returns for items that are defective or damaged during delivery. If you wish to return an item, please ensure it is in unused and resellable condition.
- Returns must be requested within 7 days of receiving your order.
2. How to Request a Return
- To initiate a return, please contact us at [email protected] with your order number and a description of the issue.
- We will guide you through the return process and provide you with the necessary instructions.
3. Refund Process
- Once we receive your returned item and confirm its condition, we will issue a refund.
- Refunds will be provided in the form of a credit towards your future purchases or a direct refund (if applicable), depending on your preference.
- Please note that we do not offer cash refunds. Only Cash on Delivery (COD) payments are eligible for refunds, and the process may take up to 7 business days.
4. Non-Returnable Items
- Certain products, such as personal items or those marked as non-returnable during purchase, may not be eligible for return. Please check the product details before ordering.
5. Exchanges
- We currently do not offer exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.
For all queries regarding returns, refunds, or shipping, please contact us at [email protected].